fb77vip Privacy Policy

1 Introduction & Scope

fb77vip ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the fb77vip platform at fb77vip.org (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform and our services.

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by fb77vip in connection with the operation of the Platform. It should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are available on the fb77vip website.

fb77vip operates in compliance with the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements. By using the fb77vip Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Data We Collect

fb77vip collects personal data from you in the following ways: directly when you register an account or interact with the Platform, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

We collect only the minimum personal data necessary for the purposes described in this Policy. Where we are required by law to collect certain data — such as identity documents for KYC compliance — failure to provide that data may prevent us from opening or maintaining your account.

3 How We Use Your Data

fb77vip uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and administer your fb77vip player account, including processing deposits and withdrawals and communicating account-related information to you.
• Identity Verification (KYC): To verify your identity and age in compliance with PAGCOR regulations and Philippine anti-money laundering laws. This includes confirming that you are at least 21 years of age before permitting access to gambling services.
• Service Delivery: To provide you with access to fb77vip games, promotions, and features, and to personalise your experience on the Platform based on your preferences and activity.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited activities on the Platform.
• Regulatory Compliance: To fulfil our legal and regulatory obligations under Philippine law, including reporting requirements imposed by PAGCOR and the Anti-Money Laundering Council (AMLC).
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance in connection with your use of the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about fb77vip services, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time through your account settings.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, security, and content of the fb77vip Platform.
• Responsible Gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling behaviour, enabling us to provide appropriate support and interventions in line with our Responsible Gaming obligations.

4 Legal Basis for Processing

fb77vip processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your fb77vip account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160, as amended), and the Data Privacy Act of 2012 (RA 10173).
• Legitimate Interests: Processing is necessary for fb77vip's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or placing non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

fb77vip does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulatory directive.
• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors engaged to facilitate deposits and withdrawals on the Platform. These providers process your financial data solely for payment processing purposes and are bound by their own privacy and security obligations.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with age and identity verification in compliance with PAGCOR requirements.
• Technology & Infrastructure Providers: Cloud hosting, cybersecurity, and software service providers who process data on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to fb77vip.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or other lawful legal process.
• Professional Advisers: Legal, accounting, and auditing professionals engaged by fb77vip, subject to professional confidentiality obligations.

All third parties with whom fb77vip shares personal data are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures. fb77vip remains responsible for ensuring that such third parties provide sufficient guarantees regarding the protection of your personal data.

6 Cookies & Tracking Technologies

fb77vip uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to operate and improve the Platform. Cookies are small text files placed on your device when you visit the fb77vip website. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and previously entered information, to provide a more personalised experience on fb77vip.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the Platform — such as pages visited, session duration, and navigation paths — to help us understand and improve Platform performance.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of fb77vip marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the fb77vip Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7 Data Retention

fb77vip retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account relationship with fb77vip, and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations.
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Retained until you withdraw your consent or opt out of marketing communications, after which your preference not to receive marketing will itself be retained to honour your request.

Upon expiry of the applicable retention period, fb77vip will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where anonymisation is not technically feasible, data will be securely destroyed.

8 Data Security

fb77vip implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the fb77vip Platform is encrypted using Transport Layer Security (TLS). Sensitive data at rest, including financial information and identity documents, is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorised fb77vip personnel and service providers on a strict need-to-know basis. All access is logged and subject to regular review.
• Two-Factor Authentication: fb77vip offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access.
• Regular Security Audits: The fb77vip Platform undergoes regular security assessments, penetration testing, and vulnerability scanning to identify and remediate potential security weaknesses.
• Incident Response: fb77vip maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While fb77vip takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying fb77vip immediately if you suspect any unauthorised access to your account.

9 Your Rights

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights in relation to your personal data held by fb77vip:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data fb77vip holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain information directly through your fb77vip account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 12. We will respond to your request within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012. We may need to verify your identity before processing your request.

10 Children's Privacy

The fb77vip Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. fb77vip does not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, fb77vip requires all players to verify their age and identity before being permitted to access gambling services. Any account found to belong to a person under the age of 21 will be immediately suspended, all associated data will be deleted, and any balance will be forfeited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an account on fb77vip or provided personal data to us without your consent, please contact our Data Protection Officer immediately using the details in Section 12 so that we can take prompt corrective action.

11 Policy Updates

fb77vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email or through a prominent notice on the fb77vip Platform prior to the changes taking effect.

The effective date at the top of this page will be updated each time the Policy is revised. We encourage you to review this Privacy Policy periodically to stay informed about how fb77vip is protecting your personal data. Your continued use of the Platform following notification of changes constitutes your acceptance of the updated Policy.

If you do not agree with any changes to this Privacy Policy, you should stop using the fb77vip Platform and may request closure of your account by contacting our customer support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb77vip handles your personal data, please contact our Data Protection Officer using the following details:

• Data Protection Officer: fb77vip Data Privacy Office
• Email: [email protected]
• Platform: fb77vip.org

We aim to acknowledge all privacy-related enquiries within five (5) business days and to provide a substantive response within thirty (30) days of receipt. If your concern relates to a potential data breach or urgent security matter, please mark your communication accordingly so that it can be escalated to our security team without delay.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.